Casework and how information about you will be used

On May 25th 2018, the law changed on how organisations across the country deal, process and store personal information. You may have seen GDPR (General Data Protection Regulation) mentioned in the media. For more information about this, you can visit the Information Commissioner's website (opens a new window).

Louise Ellman is registered with the Information Commissioner's Office to process personal information. 

The information that you pass to the MP and her office will be used solely by the MP and her staff (as data controllers) to take forward your case and concerns with the appropriate authorities AND only to try and resolve your case.

Data will not be used for commercial purposes. 

We will write to you to let you know what we have done on your behalf and will contact you when we have received replies for you from the representations the MP has made. Once representations have been made it is common practice to allow time for a response to be generated and received by the MP.

Messages sent via the contact form on this website are sent directly to, which can be accessed by the MP and her staff. 

Your case and details, such as those provided here, will be stored in either the Liverpool and/or Westminster office, digitally and/or with hard copies in document form.

Any information that you provide to the MP about your case is not shared with the Labour Party and any information you receive from the Labour Party in the future is co-incidental. Local communications from the Labour Party are dealt with separately by local teams and details will be provided on the particular leaflet. This is not co-ordinated from the MP’s office or by MP staff.

If documents are involved with your case and when sending in by post, or passing them over in person, please do not supply ORIGINAL documents. We cannot be responsible for them and ask that you provide copies of the most pertinent documents you wish the MP to have regarding your case.

You can request at any time that all data connected to you personally is destroyed and erased from office paper and computer systems. You can get in touch with us using one of the methods on our Contacts page